Alectra Utilities warning Guelph customers of increased phone scam activity
January 15, 2020
Phone Scam Alert

In response to an increase of fraudulent activity in its service territory, Alectra Utilities is alerting customers of a sophisticated phone scam.

The phone scam involves customers receiving a disconnection notice and requesting immediate payment over the phone. Alectra Utilities advises customers in advance of any changes to their service or account and never requests immediate payment.

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