Mississauga, ON – With a potential Canada Post strike approaching on May 22, Alectra Utilities is encouraging customers to switch to paperless billing for uninterrupted, secure access to their account information.“Switching to paperless billing means never worrying about a missing bill or delayed payment,” said Kerry Lakatos-Hayward, Director, Customer Operations, Alectra Utilities. “It’s a fast…

Mississauga, ON – Powerline Safety Week is here, and Alectra Utilities is urging the public to be extra cautious around powerlines, whether working on job sites or tackling spring projects at home.According to the Electrical Safety Authority, more than 40 per cent of Ontarians mistakenly believe that direct contact is required to get a shock or burn from a powerline. However, electricity can…

Mississauga, ON – Alectra Inc. is proud to announce a $300,000 contribution over five years to help establish a new community-based medical centre including a diagnostic imaging centre at Guelph General Hospital (GGH). This initiative marks a significant step forward in enhancing access to critical women’s health services for residents of Guelph and Wellington County.This new centre, focused…

Mississauga, ON – The Board of Directors at Alectra Inc. announced today that Jane Armstrong has been appointed Chair, Board of Directors, effective April 26, 2025. Ms. Armstrong succeeds Norman (Norm) Loberg who has held the position since the company commenced operations in January 2017. Mr. Loberg will continue to serve as a Director on the Alectra Inc. Board. Jane Armstrong was called to…

TORONTO, April 24, 2025 /CNW/ - Ontario's largest electricity utilities are reminding customers and contractors to put safety first this Dig Safe Month. Whether it's plans to plant a tree, install a new deck, or continue cleanup efforts from the recent ice storm, contact Ontario One Call before you dig or break ground. It's a crucial step to stay safe and get the job done."As we kick off Dig Safe…

Mississauga, ON – Alectra Utilities (Alectra) announced today its commitment to prioritizing Canadian businesses, suppliers, and vendors through its procurement processes for equipment and services for its electricity grid. Alectra Utilities is the largest municipally owned electricity utility in Canada based on the number of customers served, totalling approximately 1.1 million homes and…

Barrie, ON – Alectra Utilities’ powerline crews will continue restoration efforts overnight on Sunday to return service to approximately 18,000 customers still without power in Barrie, Penetanguishene and Richmond Hill. This is down from the more than 44,000 customers who were without power at the height of the storm early Sunday morning. Alectra crews are working 24/7 in very challenging…

Barrie, ON – Alectra Utilities’ powerline crews worked throughout the night to restore service to homes and businesses who experienced power disruptions due to the freezing rain and icy conditions, which began on Friday night and have extended into Sunday. Most damage to Alectra’s grid occurred in Barrie and Penetanguishene overnight, with additional outages in Richmond Hill and, unfortunately,…

Mississauga, ON – A special weather statement has been issued for parts of Alectra Utilities’ service territory due to forecasted freezing rain, ice and snow expected this afternoon and into the weekend. Forecasts indicate there may be a substantial accumulation of freezing rain that could potentially cause power outages as well as damage to powerlines. Areas with trees located near wires…

MISSISSAUGA, ON – Mike Matthews, Executive Vice President of Asset Strategy and Operations at Alectra Utilities, has been awarded the esteemed “Chair’s Citation Award” by the Electricity Distributors Association (EDA). This award recognizes Mike’s outstanding leadership, dedication and contributions to Ontario’s electricity sector over his 35-year career. Presented in memory of Dr. Robert H…