News Releases

August 05, 2020
Mississauga, ON – Ontario is getting a break from the heat this week, but Alectra reminds customers that bills received in August reflect electricity use from July, where record temperatures will result in higher bills for many homes and businesses. Alectra reminds customers of multiple support programs that are available to help those who are experiencing financial difficulty.   The prolonged…
July 24, 2020
Mississauga, ON – As Ontario braces for more expected heat waves this weekend and through the month of August, Alectra is reminding everyone to be mindful of conservation and heat safety practices. During periods of hot weather, energy usage climbs, especially for those who use air conditioning, dehumidifiers or pool pumps. Air conditioning alone can triple the average daily cost of electricity…
July 23, 2020
Mississauga, ON – The Smart Electric Power Alliance (SEPA) has named Alectra Utilities the Public Power Utility of the Year as part of its 2020 Power Players Awards. Alectra is the first Canadian Utility to win this prestigious award. Alectra is being recognized for the achievements of its innovation hub, the Green Energy & Technology Centre (GRE&T Centre). The GRE&T Centre makes…
June 25, 2020
Mississauga, Ontario – Alectra Inc. has been named among the top three companies in Corporate Knights’ annual sustainability ranking.  Corporate Knights released its annual Best 50 Corporate Citizens in Canada list, which highlights Canadian companies that are top sustainability performers. Alectra earned the third spot on this year’s list.  The criteria for the Best 50 Corporate Citizens list…
June 22, 2020
One of the distinctive attributes of Alectra Utilities and other local distribution companies is the extent to which they are plugged into priorities and sentiments within their service territories. With a number of Alectra's Greater Golden Horseshoe shareholder-municipalities declaring climate emergencies and enacting zero-waste policies, it was natural for the utility to step up its own efforts…
June 15, 2020
Mississauga, ON – Alectra Inc. released its 2019 Annual Sustainability Report highlighting the company's commitment to social responsibility, environmental accountability and economic efficiency.  The 2019 report, entitled "Discovering the Possibilities", details company initiatives which contributed to Alectra's success during the year.  Alectra built on its sustainability commitments,…
June 03, 2020
Mississauga, ON – The Government of Ontario has announced a new COVID-19 Recovery Rate. Effective immediately, Alectra residential and small business customers on Time-of-Use rates will pay the COVID-19 Recovery Rate of 12.8 cents per kWh, at all times, seven days a week. The new rate came into effect June 1 and will continue until October 31, 2020. The Ontario government also announced two new…
May 27, 2020
Mississauga, ON – In response to an increase of fraudulent activity in its service territory, Alectra Utilities is alerting customers of a sophisticated phone scam. The phone scam involves customers receiving a call from fraudsters requesting immediate payment over the phone. Alectra Utilities advises customers in advance of any changes to their service or account and never requests immediate…
May 20, 2020
St. Catharines, ON – Alectra Inc. has answered the call from Niagara Health Foundation to support Niagara Health’s front-line workers in their battle with COVID-19 and their ability to stay properly protected while they support patients.  Alectra is donating a unique, made-in-Ontario N95 mask cleaner to Niagara Health. This donation aligns with provincial guidance that indicates using validated…
May 07, 2020
Mississauga, ON – Communities across the Greater Golden Horseshoe Region are facing significant economic difficulty due to the COVID-19 pandemic. The United Way is providing critical relief by delivering essential services, such as access to food, to thousands of people. To help, Alectra is directing a total of $273,000 to United Way chapters that will provide relief in the 17 towns and cities in…