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About Community Support

We care about our customers, the communities we serve and each other every day. Empowering and enhancing the quality of life in communities that we serve is a key component of AlectraCARES. Established in 2017, the AlectraCARES Community Support Program provides over $1 million annually, supporting non-profit, not-for-profit and charitable organizations that promote sustainability, diversity and community well-being.

Alectra proudly gives back to ensure our communities have the support and resources they need to thrive. We believe that building sustainable communities means supporting our customers and the local organizations that support them. We continue to build upon our legacy of community well-being by aiding the work of local organizations within the following focus areas:

  • Food security and housing security
  • Mental health and access to health care
  • Indigenous support and reconciliation efforts
  • Vulnerable groups (seniors, children/youth, low-income households)
  • Environmental conservation and animal welfare
  • Scholarships, education and employment
  • Celebrating cultural diversity and equal opportunities for equity groups (visible minorities, 2SLGBTQI+, newcomers, persons with disabilities, women)

These focus areas represent the current and most immediate needs of our communities and were developed in part through community feedback. Our focus areas may change year over year to adapt to our communities’ changing needs.

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Alectra’s Service Territory

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Alectra Inc., through its subsidiary Alectra Utilities Corporation, serves approximately one million homes and businesses across a 1,924 square kilometre service territory comprising 17 communities, including Alliston, Aurora, Barrie, Beeton, Brampton, Bradford West Gwillimbury, Guelph, Hamilton, Markham, Mississauga, Penetanguishene, Richmond Hill, Rockwood, St. Catharines, Thornton, Tottenham and Vaughan.

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