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Contact Us
Call: 1-833-ALECTRA (1-833-253-2872)
  1. Outages and power supply issues 24/7/365
  2. Customer Service (Monday – Friday, 8:30 – 4:30)
  3. By extension or employee directory
Online: 
Call or Click Before You Dig (24/7):

1-800-400-2255
www.ontarioonecall.ca

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Alectra Utilities no longer accepts in-person payments.
We offer many convenient options to pay your bill including by postal mail to:

Alectra Utilities 
PO Box 3700,
Concord, ON  L4K 5N2

*You must include the bottom portion of your Alectra Utilities bill with your payment if sending it by postal mail.

Corporate Offices

Alectra Inc. 

2185 Derry Road West, Mississauga, Ontario L5N 7A6

Alectra Utilities Corporation

55 John Street North, Hamilton, Ontario L8R 3M8

Alectra Energy Solutions

161 Cityview Boulevard, Vaughan, Ontario L4H 0A9

Alectra Green Energy and Technology Centre (GRE&T Centre)

395 Southgate Dr, Guelph, ON N1G 4Y1

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