Operational & ESG Performance Tables
Title
Operational
Title
Operational
| Table Cell Value
Operational
|
Table Cell Value
Units
|
Table Cell Value
2017
|
Table Cell Value
2018
|
Table Cell Value
2019
|
Table Cell Value
2020
|
Table Cell Value
2021
|
Table Cell Value
2022
|
Table Cell Value
2023
|
Table Cell Value
2024
|
Table Cell Value
2025
|
|||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Table Cell Value
Electric Utility
|
|||||||||||||
| Table Cell Value
Number of customers served (AUC)
|
Table Cell Value
Number
|
Table Cell Value
987,000
|
Table Cell Value
991,103
|
Table Cell Value
1,054,614
|
Table Cell Value
1,062,041
|
Table Cell Value
1,069,684
|
Table Cell Value
1,076,538
|
Table Cell Value
1,082,647
|
Table Cell Value
1,086,178
|
Table Cell Value
1,091,380
|
|||
| Table Cell Value
Electricity delivered in Alectra service territory
|
Table Cell Value
GWh
|
Table Cell Value
24,397
|
Table Cell Value
25,437
|
Table Cell Value
26,490
|
Table Cell Value
26,211
|
Table Cell Value
26,400
|
Table Cell Value
26,969
|
Table Cell Value
26,731
|
Table Cell Value
27,174
|
Table Cell Value
27,865
|
|||
| Table Cell Value
Energy Use
|
|||||||||||||
| Table Cell Value
Energy Use (Facilities)
|
Table Cell Value
GJ
|
Table Cell Value
100,090
|
Table Cell Value
104,929
|
Table Cell Value
103,957
|
Table Cell Value
93,123
|
Table Cell Value
92,116
|
Table Cell Value
98,390
|
Table Cell Value
98,574
|
Table Cell Value
81,420
|
Table Cell Value
86,880
|
|||
| Table Cell Value
Distribution
|
|||||||||||||
| Table Cell Value
Total Primary and Secondary Circuits (wire)
|
Table Cell Value
km
|
Table Cell Value
26,421
|
Table Cell Value
39,705
|
Table Cell Value
41,937
|
Table Cell Value
42,072
|
Table Cell Value
42,888
|
Table Cell Value
50,795
|
Table Cell Value
51,073
|
Table Cell Value
51,137
|
Table Cell Value
51,191
|
|||
| Table Cell Value
Total Primary Circuit (wire - O/H and U/G)
|
Table Cell Value
km
|
Table Cell Value
19,852
|
Table Cell Value
19,897
|
Table Cell Value
21,112
|
Table Cell Value
21,170
|
Table Cell Value
21,581
|
Table Cell Value
21,684
|
Table Cell Value
21,963
|
Table Cell Value
22,158
|
Table Cell Value
22,268
|
|||
| Table Cell Value
Number of distribution transformers
|
Table Cell Value
Number
|
Table Cell Value
113,622
|
Table Cell Value
113,675
|
Table Cell Value
120,961
|
Table Cell Value
120,902
|
Table Cell Value
127,086
|
Table Cell Value
127,149
|
Table Cell Value
128,895
|
Table Cell Value
129,872
|
Table Cell Value
130,142
|
|||
| Table Cell Value
Number of municipal transformer stations
|
Table Cell Value
Number
|
Table Cell Value
159
|
Table Cell Value
155
|
Table Cell Value
155
|
Table Cell Value
150
|
Table Cell Value
149
|
Table Cell Value
149
|
Table Cell Value
149
|
Table Cell Value
149
|
Table Cell Value
148
|
|||
| Table Cell Value
Number of transformers stations
|
Table Cell Value
Number
|
Table Cell Value
12
|
Table Cell Value
13
|
Table Cell Value
13
|
Table Cell Value
14
|
Table Cell Value
14
|
Table Cell Value
14
|
Table Cell Value
14
|
Table Cell Value
14
|
Table Cell Value
14
|
|||
| Table Cell Value
Number of utility poles and pole structures
|
Table Cell Value
Number
|
Table Cell Value
167,973
|
Table Cell Value
123,737
|
Table Cell Value
134,407
|
Table Cell Value
134,071
|
Table Cell Value
135,523
|
Table Cell Value
136,452
|
Table Cell Value
137,562
|
Table Cell Value
136,974
|
Table Cell Value
138,079
|
|||
| Table Cell Value
Power Generation (FIT)
|
|||||||||||||
| Table Cell Value
Total Solar Generation
|
Table Cell Value
MWh
|
Table Cell Value
26,224
|
Table Cell Value
25,702
|
Table Cell Value
25,543
|
Table Cell Value
26,923
|
Table Cell Value
25,926
|
Table Cell Value
25,525
|
Table Cell Value
24,148
|
Table Cell Value
23,983
|
Table Cell Value
22,682
|
|||
Title
Notes:
Title
Notes:
Text
Data is based on actuals or best available information at this time.
FIT - Feed-In Tariff
O/H - Overhead
U/G - Underground
GWh - Gigawatt-hour
MWh - Megawatt-hour
km - Kilometre
Title
Environmental
Title
Environmental
| Table Cell Value
Environmental
|
Table Cell Value
Units
|
Table Cell Value
2017
|
Table Cell Value
2018
|
Table Cell Value
2019
|
Table Cell Value
2020
|
Table Cell Value
2021
|
Table Cell Value
2022
|
Table Cell Value
2023
|
Table Cell Value
2024
|
Table Cell Value
2025
|
|||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Table Cell Value
Grid Resiliency
|
|||||||||||||
| Table Cell Value
Net Capital Investment in Distribution System (excluding general plant)
|
Table Cell Value
$ million
|
Table Cell Value
243
|
Table Cell Value
221
|
Table Cell Value
232
|
Table Cell Value
225
|
Table Cell Value
232
|
Table Cell Value
206
|
Table Cell Value
250
|
Table Cell Value
297
|
Table Cell Value
336
|
|||
| Table Cell Value
Reliability
|
|||||||||||||
| Table Cell Value
SAIDI (MEDs and LOS Removed)
|
Table Cell Value
hours / customer
|
Table Cell Value
0.8
|
Table Cell Value
1.04
|
Table Cell Value
1.07
|
Table Cell Value
0.95
|
Table Cell Value
0.98
|
Table Cell Value
0.88
|
Table Cell Value
0.83
|
Table Cell Value
0.75
|
Table Cell Value
0.88
|
|||
| Table Cell Value
SAIFI (MEDs and LOS Removed)
|
Table Cell Value
# of interruptions / customers
|
Table Cell Value
1.11
|
Table Cell Value
1.33
|
Table Cell Value
1.26
|
Table Cell Value
1.18
|
Table Cell Value
1.15
|
Table Cell Value
1.07
|
Table Cell Value
1.06
|
Table Cell Value
1.08
|
Table Cell Value
1.26
|
|||
| Table Cell Value
Water Consumption
|
|||||||||||||
| Table Cell Value
Water Consumption
|
Table Cell Value
m3
|
Table Cell Value
32,712
|
Table Cell Value
30,063
|
Table Cell Value
28,518
|
Table Cell Value
27,696
|
Table Cell Value
25,418
|
Table Cell Value
25,940
|
Table Cell Value
25,456
|
Table Cell Value
13,471
|
Table Cell Value
13,585
|
|||
| Table Cell Value
Spills
|
|||||||||||||
| Table Cell Value
Significant Spills (over 500 litres)
|
Table Cell Value
Number
|
Table Cell Value
2
|
Table Cell Value
6
|
Table Cell Value
8
|
Table Cell Value
1
|
Table Cell Value
8
|
Table Cell Value
7
|
Table Cell Value
1
|
Table Cell Value
0
|
Table Cell Value
1
|
|||
| Table Cell Value
GHG Emissions (AUC - Controllable)
|
|||||||||||||
| Table Cell Value
Scope 1 Emissions
|
Table Cell Value
tCO2e
|
Table Cell Value
8,505
|
Table Cell Value
8,230
|
Table Cell Value
7,011
|
Table Cell Value
6,469
|
Table Cell Value
6,918
|
Table Cell Value
6,565
|
Table Cell Value
9,750
|
Table Cell Value
7,694
|
Table Cell Value
7,783
|
|||
| Table Cell Value
Scope 2 Emissions
|
Table Cell Value
tCO2e
|
Table Cell Value
369
|
Table Cell Value
819
|
Table Cell Value
873
|
Table Cell Value
787
|
Table Cell Value
835
|
Table Cell Value
883
|
Table Cell Value
878
|
Table Cell Value
731
|
Table Cell Value
760
|
|||
| Table Cell Value
Total GHG Emissions
|
Table Cell Value
tCO2e
|
Table Cell Value
8,873
|
Table Cell Value
9,049
|
Table Cell Value
7,884
|
Table Cell Value
7,257
|
Table Cell Value
7,753
|
Table Cell Value
7,448
|
Table Cell Value
10,628
|
Table Cell Value
8,425
|
Table Cell Value
8,543
|
|||
| Table Cell Value
GHG Emissions by Source (AUC - Controllable)
|
|||||||||||||
| Table Cell Value
Facilities
|
Table Cell Value
tCO2e
|
Table Cell Value
2,275
|
Table Cell Value
2,720
|
Table Cell Value
2,599
|
Table Cell Value
2,177
|
Table Cell Value
2,334
|
Table Cell Value
2,591
|
Table Cell Value
2,583
|
Table Cell Value
2,153
|
Table Cell Value
2,474
|
|||
| Table Cell Value
Fleet
|
Table Cell Value
tCO2e
|
Table Cell Value
5,658
|
Table Cell Value
5,499
|
Table Cell Value
5,194
|
Table Cell Value
4,333
|
Table Cell Value
4,855
|
Table Cell Value
4,693
|
Table Cell Value
4,574
|
Table Cell Value
4,376
|
Table Cell Value
4,515
|
|||
| Table Cell Value
Grid (SF6)
|
Table Cell Value
tCO2e
|
Table Cell Value
940
|
Table Cell Value
830
|
Table Cell Value
92
|
Table Cell Value
747
|
Table Cell Value
564
|
Table Cell Value
165
|
Table Cell Value
3,471
|
Table Cell Value
1,896
|
Table Cell Value
1,554
|
|||
| Table Cell Value
Total GHG Emissions
|
Table Cell Value
tCO2e
|
Table Cell Value
8,873
|
Table Cell Value
9,049
|
Table Cell Value
7,884
|
Table Cell Value
7,257
|
Table Cell Value
7,753
|
Table Cell Value
7,448
|
Table Cell Value
10,628
|
Table Cell Value
8,425
|
Table Cell Value
8,543
|
|||
| Table Cell Value
GHG Emissions (AUC - Uncontrollable)
|
|||||||||||||
| Table Cell Value
Line Losses
|
Table Cell Value
kWh
|
Table Cell Value
842,827,478
|
Table Cell Value
828,317,155
|
Table Cell Value
880,333,111
|
Table Cell Value
876,979,391
|
Table Cell Value
873,452,131
|
Table Cell Value
862,771,950
|
Table Cell Value
837,784,141
|
Table Cell Value
853,961,760
|
Table Cell Value
911,721,176
|
|||
| Table Cell Value
Line Losses
|
Table Cell Value
tCO2e
|
Table Cell Value
14,646
|
Table Cell Value
22,746
|
Table Cell Value
23,294
|
Table Cell Value
25,837
|
Table Cell Value
28,378
|
Table Cell Value
30,643
|
Table Cell Value
29,756
|
Table Cell Value
30,330
|
Table Cell Value
32,382
|
|||
Title
Notes:
Title
Notes:
Text
Data is based on actuals or best available information at this time.
Emission Factors are reviewed and verified on an annual basis.
AUC - Alectra Utilities Corporation
LOS - Loss of Supply
MEDs - Major Event Days
SAIDI - System Average Interruption Duration Index
SAIFI - System Average Interruption Frequency Index
kWh - Kilowatt-hour
m3 - Cubic metre
tCO2e - Metric tonnes (t) of carbon dioxide (CO2) equivalent (e)
Title
Social
Title
Social
| Table Cell Value
Social
|
Table Cell Value
Units
|
Table Cell Value
2017
|
Table Cell Value
2018
|
Table Cell Value
2019
|
Table Cell Value
2020
|
Table Cell Value
2021
|
Table Cell Value
2022
|
Table Cell Value
2023
|
Table Cell Value
2024
|
Table Cell Value
2025
|
|||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Table Cell Value
Employee and Contractor Safety
|
|||||||||||||
| Table Cell Value
LTIFR
|
Table Cell Value
LTI per 200,000 hours worked
|
Table Cell Value
0.24
|
Table Cell Value
0.21
|
Table Cell Value
0.36
|
Table Cell Value
0.17
|
Table Cell Value
0.55
|
Table Cell Value
0.25
|
Table Cell Value
0.08
|
Table Cell Value
0.27
|
Table Cell Value
0.16
|
|||
| Table Cell Value
Hazard related Proactive Reporting1
|
Table Cell Value
Number
|
Table Cell Value
125
|
Table Cell Value
129
|
Table Cell Value
113
|
Table Cell Value
55
|
Table Cell Value
61
|
Table Cell Value
56
|
Table Cell Value
108
|
Table Cell Value
173
|
Table Cell Value
199
|
|||
| Table Cell Value
Employees
|
|||||||||||||
| Table Cell Value
Total Number of Employees
|
Table Cell Value
Number
|
Table Cell Value
1,500
|
Table Cell Value
1,510
|
Table Cell Value
1,446
|
Table Cell Value
1,440
|
Table Cell Value
1,534
|
Table Cell Value
1,526
|
Table Cell Value
1,518
|
Table Cell Value
1,538
|
Table Cell Value
1602
|
|||
| Table Cell Value
Employee Turnover Rate
|
Table Cell Value
%
|
Table Cell Value
N/A
|
Table Cell Value
7.70%
|
Table Cell Value
8.50%
|
Table Cell Value
5.70%
|
Table Cell Value
8.90%
|
Table Cell Value
9.70%
|
Table Cell Value
7.66%
|
Table Cell Value
6.47%
|
Table Cell Value
5.81%
|
|||
| Table Cell Value
Training and Development
|
|||||||||||||
| Table Cell Value
Average Hours of Training per Year per Participant
|
Table Cell Value
Hours
|
Table Cell Value
N/A
|
Table Cell Value
4.15
|
Table Cell Value
16.5
|
Table Cell Value
10.1
|
Table Cell Value
12.7
|
Table Cell Value
25.44
|
Table Cell Value
22.40
|
Table Cell Value
22.30
|
Table Cell Value
26.59
|
|||
| Table Cell Value
Women at Various Levels
|
|||||||||||||
| Table Cell Value
Executive Management (C-Suite, EVP and S/VP)
|
Table Cell Value
% Women
|
Table Cell Value
0%
|
Table Cell Value
19%
|
Table Cell Value
19%
|
Table Cell Value
19%
|
Table Cell Value
14%
|
Table Cell Value
25%
|
Table Cell Value
32%
|
Table Cell Value
38%
|
Table Cell Value
38%
|
|||
| Table Cell Value
First-Level Management (Below Executives)
|
Table Cell Value
% Women
|
Table Cell Value
N/A
|
Table Cell Value
34%
|
Table Cell Value
31%
|
Table Cell Value
31%
|
Table Cell Value
35%
|
Table Cell Value
37%
|
Table Cell Value
33%
|
Table Cell Value
33%
|
Table Cell Value
33%
|
|||
| Table Cell Value
Student (Co-op and Intern)
|
Table Cell Value
% Women
|
Table Cell Value
N/A
|
Table Cell Value
N/A
|
Table Cell Value
N/A
|
Table Cell Value
N/A
|
Table Cell Value
N/A
|
Table Cell Value
37%
|
Table Cell Value
33%
|
Table Cell Value
39%
|
Table Cell Value
41%
|
|||
| Table Cell Value
Total Workforce (Permanent & Temporary)
|
Table Cell Value
% Women
|
Table Cell Value
33%
|
Table Cell Value
31%
|
Table Cell Value
32%
|
Table Cell Value
32%
|
Table Cell Value
32%
|
Table Cell Value
33%
|
Table Cell Value
33%
|
Table Cell Value
34%
|
Table Cell Value
33%
|
|||
| Table Cell Value
Unions
|
|||||||||||||
| Table Cell Value
Employees Covered by a Collective Bargaining Agreement
|
Table Cell Value
%
|
Table Cell Value
62%
|
Table Cell Value
60%
|
Table Cell Value
63%
|
Table Cell Value
61%
|
Table Cell Value
62%
|
Table Cell Value
61%
|
Table Cell Value
60%
|
Table Cell Value
59%
|
Table Cell Value
58%
|
|||
| Table Cell Value
Community Investment - Annual Budgets
|
|||||||||||||
| Table Cell Value
Community Investment
|
Table Cell Value
$ million
|
Table Cell Value
0.90
|
Table Cell Value
0.84
|
Table Cell Value
1.12
|
Table Cell Value
0.90
|
Table Cell Value
0.92
|
Table Cell Value
1.30
|
Table Cell Value
1.39
|
Table Cell Value
1.39
|
Table Cell Value
1.12
|
|||
Title
Notes:
Title
Notes:
Text
Data is based on actuals or best available information at this time.
1 - Hazard-related Proactive Reporting - data (revised) includes all proactive reports (Hazard Concerns and Near Misses)
LTI - Lost Time Injury
LTIFR - Lost Time Injury Frequency Rate
% - Percent
Title
Governance
Title
Governance
| Table Cell Value
Governance
|
Table Cell Value
Units
|
Table Cell Value
2017
|
Table Cell Value
2018
|
Table Cell Value
2019
|
Table Cell Value
2020
|
Table Cell Value
2021
|
Table Cell Value
2022
|
Table Cell Value
2023
|
Table Cell Value
2024
|
Table Cell Value
2025
|
|||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Table Cell Value
Board ED&I
|
Table Cell Value
% Women
|
Table Cell Value
31%
|
Table Cell Value
36%
|
Table Cell Value
29%
|
Table Cell Value
29%
|
Table Cell Value
29%
|
Table Cell Value
36%
|
Table Cell Value
36%
|
Table Cell Value
39%
|
Table Cell Value
29%
|
|||
| Table Cell Value
Board Independence
|
Table Cell Value
% Out of 100%
|
Table Cell Value
62%
|
Table Cell Value
57%
|
Table Cell Value
57%
|
Table Cell Value
57%
|
Table Cell Value
57%
|
Table Cell Value
57%
|
Table Cell Value
57%
|
Table Cell Value
62%
|
Table Cell Value
64%
|
|||
| Table Cell Value
Customer Satisfaction
|
|||||||||||||
| Table Cell Value
Customer Satisfaction (UtilityPULSE)
|
Table Cell Value
% Out of 100%
|
Table Cell Value
88%
|
Table Cell Value
91%
|
Table Cell Value
93%
|
Table Cell Value
93%
|
Table Cell Value
92%
|
Table Cell Value
94%
|
Table Cell Value
94%
|
Table Cell Value
**
|
Table Cell Value
**
|
|||
| Table Cell Value
Customer Satisfaction (J.D. Power Index)1
|
|
|
|
|
|
|
Table Cell Value
719
|
Table Cell Value
697
|
Table Cell Value
703**
|
Table Cell Value
703
|
|||
Title
Notes:
Title
Notes:
Text
Data is based on actuals or best available information at this time.
2 - In 2025, Alectra achieved an overall satisfaction of 703 on 1000 point scale. Alectra has commissioned J.D. Power to conduct customer satisfaction research on our behalf.
**UtilityPULSE discontinued
ED&I - Equity, Diversity, and Inclusion
% - Percent
Text
At Alectra, sustainability means more than environmental responsibility. It's about creating meaningful and measurable social, environmental and economic benefits, now and for the future.
Our long-term success depends on fulfilling our commitment to sustainability by remaining focused on the health, safety, and wellness of our workforce. It means building strong relationships with our stakeholders - our employees, customers, shareholders and our communities, enhancing innovation, and being responsible custodians of the social and physical environment around us.
AlectraCARES is our framework that governs all of our actions as we move toward becoming a more sustainable company.
Annual ESG Report
Alectra's sustainability-based annual report highlights our unique environmental, social and economic initiatives. Every year we are proud of what we have accomplished and look forward to sharing our future successes with our stakeholders, industry colleagues and more than 1 million homes and businesses that we serve. To learn more about Alectra-wide initiatives and ESG Reporting, please see the Alectra Annual ESG Report.